Data Controller and Processing Place
TEXA website www.texa.it, as well as, www.texa.com, www.texadeutschland.com, www.texafrance.fr, www.texaiberica.com, www.texa.co.uk, www.texapoland.pl, www.texa.ru, www.texausa.com, www.texabrasil.com.br, (hereinafter “Site”) and the online account myTEXA, myTEXACAR (hereinafter “Account”) are owned by TEXA , which entirely manages them.
The Site and the Account are directed towards a professional user (B2B). However, following his or her consultation or voluntary registration therein, data related to identified or identifiable individuals may be processed: personal data are collected and processed for purposes strictly related to the use of the Website, to the registration processes envisaged therein, to the use of the services reserved to Registered Users and offered through the Website.
The data Controller is TEXA S.p.A. with registered office in Via 1° Maggio 9 - 31050 Monastier (TV), email privacy@texa.com. The processing operations connected to the web services of the Site take place at the aforementioned office of the Data Controller and are handled by the staff of the offices in charge of processing the data.
Types of processed data
Following the navigation of the Site, the data of the Data Subjects indicated below may be processed:
The computer systems and software procedures used to operate the Website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but due to its very nature could, through processing and association with data held by third parties, allow the identification of the Data Subjects.
This category of data includes:
- the IP addresses or domain names of the computers used by the Users who connect to the Website,
- the addresses in the URI (Uniform Resourse Identifier) notation of the requested resources,
- the time of the request,
- the method used in submitting the request to the server,
- the size of the file obtained in response,
- the numerical code indicating the response status given by the server (successful, error, etc.) and other parameters relating to the operating system and the IT environment of the Data Subject.
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct operation.
The data may be used to ascertain possible liabilities in case of hypothetical computer crimes against the Site: except for this eventuality, the data are kept within the timeframe defined by the regulations of reference for the time strictly necessary to provide the Data Subject with the requested service and to guarantee the transmission of the communication.
- Data voluntarily provided by the User
Aside from what is specified for the navigation data that are necessary to implement the IT and digital protocols, the provision of personal data by Users is free and optional, although useful for the provision of certain services: in these cases, therefore, failure to provide the data could compromise or make it impossible to provide the service. Personal data provided by Users who voluntarily interact with the Site, provided for the obtainment of certain services (registration to the web portals mytexa.com, care.texa.com, texa.telemobility.com, servicecode.net, etruck-worshop.texa.com, etruck-fleet.texa.com, customercare.texa.com, registration to events, subscription to the newsletter, requests for information, sending of emails), are used only to perform the service requested and are communicated to third parties only if this is strictly necessary for the performance of the service.
The personal data that the User may voluntarily provide are the following:
- Contact details: name and surname, Fiscal code, (VAT No. ), address, phone contact and e-mail address;
- Others personal data: date of birth, education, professional situation, company of belonging;
- Agreement data: customer number, agreement number, serial number of the instrument TEXA, TEXA ID;
- Online account data: data required by TEXA web portals: e-mail e password.
The provision of data for purposes of direct marketing and profiling is optional, and the User is free to give his/her consent for such processing. This consent may be revoked at any time by modifying the data associated with the User's profile at the time of each new access to the User's account on the site. For the processing of personal data, which consists of sending email newsletters as well as information material relating to the services offered by the Data Controller it will be possible to revoke the consent by clicking on the link Unsubscribe at the bottom of each email or by sending an email to privacy@texa.com inserendo nell’oggetto “cancellazione newsletter”.
Specific summary information is reported or displayed on the pages of the Site prepared for services on request, in such a way as to draw the attention of the Data Subject to the processing of his/her personal data. Furthermore, depending on the case, the compulsory or optional nature of the provision of personal data will be highlighted by adding a specific character (*) to any information of a mandatory nature.
Some areas of the Site may use cookies to improve the browsing experience and customize the site based on the User's needs.
For more information on the Company's Cookie Policy, please visit the following link: Cookie Policy.
Links to other websites
On TEXA web pages, it is possible to find hyperlinks to other websites, in order to provide a better service to its Users.
TEXA is in no way responsible for the content of the websites that Users may access through its Site.
The existence of a hyperlink to another site does not therefore imply any endorsement or acceptance of responsibility by TEXA about the content of the new site accessed, also in relation to the policy adopted for the processing of personal data, as well as its use.
Processing Purpose
Personal data voluntarily provided by the Users of the Site are processed for the following purposes:
• To register for the web portals mytexa.com, care.texa.com, texa.telemobility.com, servicecode.net, etruck-worshop.texa.com, etruck-fleet.texa.com, customercare.texa.com;
• To allow the use of the services reserved for registered Users accessible from the web portals listed in the previous point, aimed at a better management of the relationship with the User;
• To register for the events advertised in the site and/or in the reserved area accessible through the web portals (seminars, webinars) and for the consequent management of the related organizational and administrative obligations;
• To send, via email, answers regarding our products and services;
• To anonymously process statistics (e.g. to evaluate the number of accesses);
• To send the newsletter via email;
• Subject to the explicit consent by the User, to carry out direct marketing and/or profiling activities with automated tools (in particular via email) and with non-automated tools (telephone with operator or post);
• To comply with legal obligations and provisions of the competent Authorities.
Duration of retention of personal data
Users' personal data will be retained only for the time necessary to guarantee the correct performance of the services requested and offered through the web portals or for the achievement of any other legitimate connected purpose (for example, where they are relevant to a defence against claims made against TEXA or in the presence of a legitimate interest) and for the duration necessary for the same purpose.
Therefore, if the personal data are processed for two different purposes, the data will be retained until the finality ends in the longer term; however, personal data will no longer be processed for purposes whose retention period has ceased.
If the account is cancelled or disabled, the User's data will be stored for administrative purposes for a period not exceeding one semester, without prejudice to any specific legal obligations regarding the conservation of accounting documentation.
The data processed for sending newsletters or for marketing or profiling purposes will be processed for a period proportionate to these purposes and in any case as long as the user remains registered to the newsletter or does not cancel his consent.